Quality of Experience has emerged as the battleground on which market share can be won or lost by Communications Service Providers.
QoE is critical to optimising capital investments in the network and therefore to increasing ROI. But to deliver QoE the operator must be able to effectively measure the services used and their delivery to customers.
What steps can CSPs take to deliver optimal QoE and in turn help to ensure their commercial success?
Utel enables operators to investigate the network, explore what’s happening within it and obtain objective performance data of network elements and operations. Information can be used for troubleshooting, to validate functional performance, and to bestow many other advantages.