Utel Quality

Designed for Modern Telecom Demands

Technical metrics can be difficult to decipher - Take your data and insights and turn them into executive dashboards, compliance reports, and strategic intelligence that is understandable and drives actual the business decisions.

What it does: Transforms network monitoring data into the insights that matter. The dashboard provides detailed call analytics and performance metrics which helps operators optimize performance and ensure service excellence, while also being able to provide KPI-reports and specific metrics to the executives.

Key Features

Real-Time Network Analyses

Keep a constant eye on your network's health with continuous data updates that help you spot and fix problems quickly before they impact your customers.

Easy-to-Use Dashboards

Get access to interactive KIP dashboards with templates designed specifically for telecom operators, providers, and carriers, showing the metrics in a clear, visual format that makes daily monitoring simple.

Smart Problem Detection and Alerts

The solution provides automatic alerts when something unusual happens on your network, so you can fix quality issues and anomalies before anyone even notice them.

Detailed Investigation Tools

Start with total overview and collected metrics and easily navigate to dig deeper into specific data records to find exactly what's causing difficulties, optimize troubleshooting, and reduce mean time while fixing problems.

Secure Multi-User Access

Give different teams, partners, or customers their own secure login with access to only the data they need to see, keeping everything organized while ensuring privacy, control, and accountability.

Works with Your Existing Tools

Utel Quality can be used as a part of our complete suite, but can also easily connect with software you already have, using robust APIs, including real-time metric export to Prometheus for powerful visualization in Grafana or other platforms.

As a partner, Utel is responsive – capable of adapting rapidly to urgent operational needs, as well as adapt your generic features roadmap to our priorities. Moreover, Utel is open to customize features tailored to our specific needs, thereby aligning your solutions to our set-up. Easy to work with, and we all benefit from our relationship.

Martin Nord, CTO, Com4