Utel Quality

In today’s telecom landscape, service quality is essential. Utel Quality provides powerful tools for performance monitoring and analytics, helping operators ensure reliability, resolve issues faster, and keep customers satisfied.

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Designed for Modern Telecom Demands

Utel Quality is purpose-built for today’s fast-moving and data-intensive telecom landscape. Whether you're a mobile operator, carrier, or service provider, the solution offers unmatched flexibility and scalability. Deploy in cloud, virtual, or bare-metal environments and gain full control over your data and architecture.

Its modular design lets you choose between a full-suite deployment or integrating only the components you need. With built-in support for emerging technologies like 5G SA and a roadmap toward AI-powered anomaly detection, Utel Quality keeps you ahead of the curve. All backed by Utel’s decades of hands-on telecom and software experience.

Key Features

Near Real-Time Insights

Monitor your network's health with continuous, high-frequency data collection that helps ensure peak performance, operational reliability, and faster identification of potential service degradation issues.

Interactive Dashboards

Access KPI dashboards with pre-configured templates made for telecom operators, service providers, and carriers – designed to visualize critical KPIs and streamline day-to-day performance management.

Proactive Alerts

Stay ahead of problems with automated notifications that highlight anomalies or quality degradations – before they affect end users – enabling faster response and minimizing customer impact.

Drill-Down Navigation

Quickly move from aggregated KPI views into detailed, record-level data (XDRs) to identify root causes, optimize troubleshooting, and reduce mean time to resolution.

Portal with Multi-Tenant Access

Provide secure, role-based access to business units, partners, or enterprise customers – each tenant sees only their relevant data, ensuring privacy, control, and accountability.

Third-Party Integration via API

Seamlessly integrate with existing solutions using robust APIs, including real-time metric export to Prometheus for powerful visualization in Grafana or other platforms.

As a partner, Utel is responsive – capable of adapting rapidly to urgent operational needs, as well as adapt your generic features roadmap to our priorities. Moreover, Utel is open to customize features tailored to our specific needs, thereby aligning your solutions to our set-up. Easy to work with, and we all benefit from our relationship.

Martin Nord, CTO, Com4

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