Utel Defense

Fraud Detection That Actually Works – AI and Machine Learning to detect, prevent and stop scammers

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The Problem

Your customers are getting fraudulent calls. Scammers are running up thousands in charges on elderly subscribers. International scammers are routing calls through your network, and they’re evolving fast.

Every day you don't catch fraud is another day fraudsters get better at stealing from your customers.

How Utel Defense fights back

As opposed to traditional rule-based systems, that recognize traits from previous scams, our AI doesn't just detect fraud patterns—it learns from every attack. While fraudsters evolve their tactics, our machine learning evolves faster.

How does it work?

Enhanced Machine Learning

We don't just spot the fraud patterns you already know about – we find new attacks and suspicious activity that nobody's seen before. Unsupervised ML finds attacks and detects unknown anomalies automatically, keeping you protected against emerging threats.

Complete Traffic Overview

Get a complete view of all your voice and messaging traffic with advanced filtering and analysis. Our system quickly identifies suspicious activities and patterns across your entire network, delivering clear insights that help you spot threats immediately.

Rapid Alerts

When threats are detected, your fraud team gets instant alerts. You can then cut off fraudulent activity immediately by terminating number ranges across your entire network, reducing customer fraud and protecting your business.

Enhanced Pattern Analysis

By analyzing data from both calling and receiving phone numbers, plus looking at network traffic patterns, our system automatically discovers new threats and gives you deeper insights into fraudulent behavior.

Track the source

The solution enables you to identify calls from a single-number series, based on the Calling Line Identity. This allows you to quickly identify and locate the operator sending specific traffic into your network.

Easy-to-use Management Tools

The defense solutions provides tools to filter, sort and categorize threats and patterns, so that you can quickly identify fraudulent calls base don specific characteristics like known fraudulent number ranges or calls that end in specific patterns.

“Utel’s Fraud solution is Telenor's tool of choice to protect our customers against Wangiri and scam calls.”

Endre Syvertsen, Sr. Product Manager – Fraud Solutions, Telenor Linx

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