Utel Quality

Take your insights one step further and turn network intelligence into business intelligence

quality_mockup

Designed for Modern Telecom Demands

Technical metrics can be difficult to decipher - Take your data and insights and turn them into executive dashboards, compliance reports, and strategic intelligence that is understandable and drives actual the business decisions.

What it does: Transforms your network monitoring data into the insights that matter to the people who matter—from boardroom presentations to regulatory compliance.

Key Features

Near Real-Time Insights

Monitor your network's health with continuous, high-frequency data collection that helps ensure peak performance, operational reliability, and faster identification of potential service degradation issues.

Interactive Dashboards

Access KPI dashboards with pre-configured templates made for telecom operators, service providers, and carriers – designed to visualize critical KPIs and streamline day-to-day performance management.

Proactive Alerts

Stay ahead of problems with automated notifications that highlight anomalies or quality degradations – before they affect end users – enabling faster response and minimizing customer impact.

Drill-Down Navigation

Quickly move from aggregated KPI views into detailed, record-level data (XDRs) to identify root causes, optimize troubleshooting, and reduce mean time to resolution.

Portal with Multi-Tenant Access

Provide secure, role-based access to business units, partners, or enterprise customers – each tenant sees only their relevant data, ensuring privacy, control, and accountability.

Third-Party Integration via API

Seamlessly integrate with existing solutions using robust APIs, including real-time metric export to Prometheus for powerful visualization in Grafana or other platforms.

As a partner, Utel is responsive – capable of adapting rapidly to urgent operational needs, as well as adapt your generic features roadmap to our priorities. Moreover, Utel is open to customize features tailored to our specific needs, thereby aligning your solutions to our set-up. Easy to work with, and we all benefit from our relationship.

Martin Nord, CTO, Com4

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