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Utel Capture: real-time insights from your telecoms network

Superior telecoms network monitoring and performance management.
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Integrated probes and insight engine for your network

Utel Capture unlocks real-time network analysis and insights for telecoms operators, enabling consistent, superior network quality and first-class customer experience by presenting information about network traffic, across mobile, fixed and VoIP domains.

Data collected is processed and presented for review and deep level decode. Utel Capture scales with a simple licensing model, growing to meet your evolving needs and as you rollout new interfaces. Understand call flows, identify issues and ensure consistent performance.

Utel Capture enables you to detect and resolve network and performance issues before they impact the end customer. Explore call traces and XDRs for real-time and offline protocol monitoring, decoding and analysis.

“Utel Capture helps us obtain richer insights and to accelerate troubleshooting. A monitoring system must be able to zoom – out from the subscriber level up to the system or network levels. You also need to undertake both general monitoring and also be able to pay close attention when implementing major changes. Utel gives us everything we need to accomplish these tasks.”
Tale Skjermo, Senior Engineer, Com4
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Secure insights for proactive control over network traffic

Network complexity is increasing, with new services introduced continuously. Growing traffic volume and greater demand for quality of experience mean that insights from network signals, protocols and behaviour are essential.

Gain continuous, real-time visibility into all your network domains with Utel Capture, including mobile (2G to 5G), IoT, TDM networks, as well as RTP capture for voice-quality analysis.

Real-time monitoring and analysis for complete control over your network

  • Resolve network issues quickly

    Utel Insight’s decoder and monitor modules process captured data, allowing you to pinpoint and resolve performance issues, before they impact end-users.

  • Voice quality analysis and recording

    Capture RTP streams for voice quality analysis and recording. Understand jitter and review MOS scores for accurate performance metrics.

  • Valuable business insight and control

    The data collected from probes throughout the network aids network planning, analysis of customer experience, protocol analysis, network surveillance, and more.

  • Highly scalable

    Our solution grows with your business, capturing every transaction, supporting your current and future operations. Covers a growing range of interfaces.

  • Protocol analysis

    Understand complex signalling behaviour and inter-node and domain interactions, with an end-to-end view. Monitor and assure new interfaces and solutions.

  • Comprehensive network data capture

    Easy to deploy virtual network monitoring probes for all networks – mobile (5G and Open RAN/4G/3G/2G), IoT, VoIP and legacy.

“BT has used Utel Capture since 2008. We have found the monitoring probe solution to be incredibly flexible and feature rich. It allows us to troubleshoot our IP voice platform in a prompt and efficient manner, reducing repair times and allowing us to meet SLAs. The support we get from Utel is exceptional, from sales to technical support they offer a complete end to end solution.”
Seán O’Connor, Core Voice Engineer, BT
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Utel Capture Capabilities

Real-time monitoring, decode and statistics

Supports real-time and offline protocol monitoring, decoding and analysis, enabling real-time and historical analysis over the full lifecycle of network events.

Data exploration and correlation

A complete environment for exploring network data and taking action, backed by a comprehensive data repository. Intuitive user interfaces accelerate ROI.

Historical XDR search

Correlate signalling messages related to historical calls and transactions into Call Detail Records (CDR/XDR) throughout the lifecycle of the network event.

Call trace and message flow diagrams

Search historical XDRs and present the details in Ladder Diagrams. Drill down into fully decoded protocol signalling messages.

Filter, sort and categorise

Advanced filtering puts information at your fingertips, with clear visualisation and export options to provide crisp insights into performance and KPIs.

Covering all network domains

Collect and store data from billions of events every day, with a virtualised monitoring solution to provide full support for all protocol stacks.

Insights from Utel

Register today to receive insights from our team.