Utel Insight unlocks real-time network analysis and insights for telecoms operators, enabling consistent, superior network quality and first-class customer experience by presenting information about network traffic, across mobile, fixed and VoIP domains.
Data collected from Utel Probes is processed and presented for review and deep level decode of signalling. Utel Insight scales with a simple licensing model, growing to meet your evolving needs and as you rollout new interfaces. Understand call flows, identify issues and ensure consistent performance.
Utel Insight enables you to detect and resolve network and poor performance issues before they impact the end customer. Explore XDRs for historical data analysis for real-time and offline protocol monitoring, decoding and analysis, creating a comprehensive view.
Network complexity is increasing, with new services introduced continuously. Growing traffic volume and greater demand for quality of experience mean that insights from network signals, protocols and behaviour are essential.
Utel Insight helps you to ensure QoS and optimised user experience, giving you proactive control over your network. It supports network planning, customer experience analysis, protocol analysis, and network surveillance.
Utel Insight’s decoder and monitor modules process captured data, allowing you to pinpoint and resolve performance issues, before they impact end-users.
Real-time visibility into data enables control over your networks, allowing proactive monitoring and resolution of network issues to assure KPIs and SLAs.
The data collected from probes throughout the network aids network planning, analysis of customer experience, protocol analysis, network surveillance, and more.
By ensuring that issues and faults are identified and resolved before they impact customer experience, Utel Insight allows you to offer superior QoS for end users.
Understand complex signalling behaviour and inter-node and domain interactions, with an end-to-end view. Monitor and assure new interfaces and solutions.
The data collected at a granular level provides a historical ‘audit trail’ to ensure billing accuracy and resolve payment disputes.
Supports real-time and offline protocol monitoring, decoding and analysis, enabling real-time and historical analysis over the full lifecycle of network events.
A complete environment for exploring network data and taking action, backed by a comprehensive data repository. Intuitive user interfaces accelerate ROI.
Correlate signalling messages related to historical calls and transactions into Call Detail Records (CDR/XDR) throughout the lifecycle of the network event.
Search historical XDRs and present the details in Ladder Diagrams. Drill down into fully decoded protocol signalling messages.
Advanced filtering puts information at your fingertips, with clear visualisation and export options to provide crisp insights into performance and KPIs.
Configure alerts and alarms in response to events, enabling KPI and performance tracking, with accelerated time to repair.