Fraud is pervasive in the telecoms industry, leading to serious losses for both operators and their customers. Fraud impacts your bottom line, but also can seriously undermine your reputation as a trusted carrier or service provider. Fraudsters are professional, highly organised, and constantly create new methods for fooling customers and operators.
As a result, operators of all kinds face the challenge of protecting their customers from the ever-growing threat of phone scams and fraud.
The Utel Fraud Detection solution offers a proven way for voice and mobile operators to offer high-quality voice and SMS services while protecting their customers from fraudulent activities – minimising losses all round.