Utel Quality Assurance is a powerful business analytics suite that provides intuitive dashboards, enabling a host of valuable use cases. The data is processed, structured, and presented in a simple, clear manner to provide deep visibility into network performance.
It presents network statistics and KPIs via interactive and configurable dashboards to provide an easily accessible and a fully flexible solution to meet the challenges of big data analysis. Dashboards can be tuned to meet the needs of different user groups to provide meaningful information.
Utel Quality Assurance helps you to enrich customer experience by proactively diagnosing network issues and optimising performance, promoting brand loyalty, and helping to grow market share and protect revenue. The interactive dashboards offer an immediate overview into your network’s health across large multi-technology networks.
Utel Quality Assurance gives you the insights you need to make fact-based business decisions – unlocking big data analysis for your telecoms network. By providing preconfigured and enabling custom analysis, it simplifies data management and helps you focus on what matters.
It is complemented by solution packages that help you enhance network and service quality, and protect your valuable roaming busines – as well as the introduction of new technology and investments. Optimised for any kind of network, it provides a cost-effective, feature-rich solution to drive continuous enhancement programs.
We help you visualise big data with intuitive dashboards to enable greater insight and smarter business decisions. We offer rich reporting functionality, so you can track KPIs and performance and detect issues to allow resolution before customers are affected.
Utel Quality Assurance processes and structures billions of calls and transactions, to help you make key business decisions, faster, for a wide range of use cases. It enables you to deliver SLAs and provides insights to optimise your business and plan for efficient, profitable growth.
Understand how customers experience services by obtaining a complete, end-to-end view of service performance, across all network nodes and interfaces. With KPI reporting, Utel Quality Assurance is an invaluable tool for delivering consistent performance.
Discover key metrics related to VoIP calls through intuitive dashboards – such as MOS, R-factor, packet loss, jitter and delay. The detailed insights provided ensure you can track quality and detect and resolve any issue before it impacts customers.
Support efficient operation of roaming services and track KPIs to manage performance for 5G, 4G, 3G and 3G. Give insights to your team and share with your partners Protect valuable roaming revenue and easily introduce new services such as IoT.
Utel Quality Assurance supports an extensive range of protocols and interfaces, ensuring that you can keep track of your constantly evolving network. Your investment is future-proofed, thanks to our roadmap for implementing new standards.
Utel Quality Assurance enables a range of dashboards to meet your specific needs. Dashboards can easily be designed according to user group to reveal the most meaningful information – for example, engineers, account managers, destination managers, OMC or NOC.
Utel Quality Assurance offers intuitive visualisation and analysis of large volumes of data, presented in grids, charts and graphs to provide deep visibility into network performance and parameters. View on the screen of your computer, tablet or mobile for instant insights.
Export visualised data to 3rd party applications such as Excel and PDF, ready to share with others or import into other business tools.
Spread big data analysis throughout your organisation by sharing insights, delivering reports and tracking business KPIs, empowering your teams.
Utel Quality Assurance can easily integrate with Utel’s state-of-the-art monitoring system and probes, as well as with 3rd party solutions to ensure compatibility with existing systems.